Payment Policy
Effective Date: March 6, 2025
At NovaXYZNovas, we strive to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the accepted payment methods, transaction security, billing information, and other important payment-related details.
1. Accepted Payment Methods
We accept a variety of secure payment options to ensure a convenient shopping experience:
✔ Credit/Debit Cards – Visa, MasterCard, American Express, Discover
✔ PayPal – Secure online payment processing
✔ Bank Transfers – Available for select orders (contact support for details)
✔ Other Payment Methods – As listed on the checkout page
📌 Note: Payment options may vary depending on your location.
2. Payment Processing
✔ Payments must be completed in full before orders are processed and shipped.
✔ Once payment is successfully received, you will receive an order confirmation email.
✔ If a payment fails or is declined, your order will not be processed until the issue is resolved.
3. Currency & Pricing
✔ All prices on https://novaxyznovas.xyz/ are listed in USD ($).
✔ If you are purchasing from another country, your payment provider may apply currency conversion rates and transaction fees. NovaXYZNovas is not responsible for additional charges imposed by banks or financial institutions.
4. Taxes & Duties
✔ Prices displayed on our website do not include local taxes, duties, or import fees.
✔ Customers are responsible for any additional charges required by their country’s customs authorities.
5. Secure Transactions
✔ We prioritize payment security and use SSL (Secure Socket Layer) encryption to protect your personal and financial data.
✔ NovaXYZNovas does not store credit card details – all transactions are processed through trusted and secure payment gateways.
✔ If suspicious activity is detected, we may request identity verification before processing your order.
6. Payment Issues & Failed Transactions
✔ If your payment is declined, please check:
- If your card details are entered correctly
- If your bank has blocked international transactions
- If you have sufficient funds available
✔ If you continue to experience issues, please contact your bank or our customer service team for assistance.
7. Refund & Chargeback Policy
✔ Refunds are issued according to our Refund and Returns Policy.
✔ Unauthorized chargebacks or fraudulent claims may result in account restrictions or legal action.
8. Order Cancellation & Payment Reversal
✔ Orders can be canceled within 12 hours of purchase for a full refund.
✔ If an order has already been processed, it cannot be canceled, but you may request a return after receiving the product (subject to our Refund and Returns Policy).
✔ Refunds for order cancellations will be processed within 7-10 business days.
9. Contact Us
For any payment-related inquiries, feel free to contact our support team:
📍 Address: 47 Nguyen Du
📞 Phone: 037.3827059
📧 Email: info@novaxyznovas.xyz
🌐 Website: https://novaxyznovas.xyz/
Thank you for choosing NovaXYZNovas! We a