Terms and Conditions
Effective Date: March 6, 2025
Welcome to NovaXYZNovas! These Terms and Conditions govern your use of our website https://novaxyznovas.xyz/ and the purchase of our jewelry products. By accessing our website and making a purchase, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. General Use
✔ This website is owned and operated by NovaXYZNovas. All content, images, and designs are protected by intellectual property laws.
✔ You must be at least 18 years old or have parental consent to use this site.
✔ We reserve the right to modify, suspend, or discontinue any part of our website or services without prior notice.
2. Product Information & Availability
✔ We strive to provide accurate descriptions, images, and prices of our products. However, slight variations in color, size, or materials may occur due to display differences or handcrafted nature.
✔ Availability of products is subject to stock levels. If an item becomes unavailable after purchase, we will notify you for a replacement or refund.
3. Order Placement & Payment
✔ By placing an order, you confirm that all information provided is accurate and complete.
✔ Orders are processed only after full payment is received. We accept Visa, MasterCard, PayPal, and other payment methods as available at checkout.
✔ We reserve the right to refuse or cancel orders due to payment issues, fraudulent activity, or pricing errors.
4. Shipping & Delivery
✔ We offer domestic and international shipping. Estimated delivery times vary depending on location and shipping method.
✔ Customers are responsible for any import duties, taxes, or customs fees that may apply.
✔ NovaXYZNovas is not liable for shipping delays caused by carriers, customs, or unforeseen circumstances.
5. Returns, Refunds & Exchanges
✔ Returns must be requested within 7 days of receiving your order.
✔ Items must be unused, unworn, and in original condition with all packaging intact.
✔ Refunds are processed via the original payment method, excluding shipping costs.
✔ Customized or engraved items, earrings, and final sale products are non-refundable.
✔ Full details are outlined in our Refund and Returns Policy.
6. Promotions & Discount Codes
✔ Promo codes must be applied at checkout and cannot be added afterward.
✔ Discounts cannot be combined unless stated otherwise.
✔ NovaXYZNovas reserves the right to modify or cancel promotions at any time.
7. Intellectual Property Rights
✔ All images, logos, and content on this website are owned by NovaXYZNovas and protected by copyright and trademark laws.
✔ Unauthorized reproduction, distribution, or commercial use of our content is strictly prohibited.
8. Limitation of Liability
✔ We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
✔ Our liability is limited to the amount paid for the purchased product.
9. Privacy & Data Protection
✔ We are committed to safeguarding your personal information. All data collection and usage are governed by our Privacy Policy.
✔ Your information will not be shared with third parties, except for essential services like payment processing and shipping.
10. Fraud Prevention & Order Verification
✔ To prevent fraud, we may request identity verification for certain transactions.
✔ Orders flagged as suspicious may be canceled at our discretion.
11. Governing Law & Dispute Resolution
✔ These terms are governed by the laws of Vietnam. Any disputes will be resolved through negotiation or, if necessary, legal proceedings in Vietnam.
12. Changes to Terms & Conditions
✔ NovaXYZNovas reserves the right to update these terms at any time. Changes will be posted on this page, and continued use of our site implies acceptance.
13. Contact Us
For any questions or concerns regarding these Terms and Conditions, please reach out to us:
📍 Address: 47 Nguyen Du
📞 Phone: 037.3827059
📧 Email: info@novaxyznovas.xyz
🌐 Website: https://novaxyznovas.xyz/